Help
Frequently Asked Questions
Short answers. If yours is not here, call 1300 201 248.
Measure and quote
Is the measure and quote free?
Yes. No call-out fee and no obligation. We measure every window, bring samples, and leave a written quote.
Where do you come out to?
Greater Melbourne and the Mornington Peninsula. See the Melbourne page for the regions and suburbs.
How long until someone calls me?
Within 1 business day of your request.
Do you install what you quote?
Yes. Anything quoted through the in-home service is made to order and fitted by us.
DIY orders
How do I measure for blinds?
Use the how-to-measure guide. It covers recess fit and face fit and what to deduct. If you are unsure, send us your numbers before ordering and we will check them.
Can you check my measurements?
Yes. Send them through the contact form with the product and fit type and we reply within 1 business day.
Do you ship Australia-wide?
Yes. DIY products ship anywhere in Australia. Details on the delivery page.
Can I get samples first?
Yes, free. See the samples page.
Motorisation
Can I motorise the blinds I already have?
Most roller blinds, yes, with a retrofit motor. Check the tube size against the motor listing or send us a photo.
Do I need an electrician?
No. The motors run on rechargeable batteries charged by USB-C.
Does it work with Google Home or Alexa?
Yes, with a Bond Bridge hub. Remotes work on their own without a hub.